About US Grid Relief.
Is US Grid Relief a utility or a government agency?
No. US Grid Relief is a California marketing and consultation company. We are not a utility, not a government agency and not part of any state or federal program, and we are not affiliated with PG&E, SCE, SDG&E or the CPUC.
Do you install solar?
No. We look at your home, explain your options and set up your quote. If you move forward, a licensed California installer handles the design, the permits and the work, and you sign with them.
What happens after I check my home?
You answer a few questions. If we can map your roof, we text you a satellite look at its sun. Then we call. If your home fits, you get a real quote in your home. Only we contact you. No installer calls or texts you.
What does the roof sun map show?
It is a satellite view of your roof, shaded by how much sun each part gets over a year: gold where the sun lands, purple where it doesn't. We send it when we can map your roof.
Do I need to own my home?
Yes. You need to own your home, because solar and a battery go on your roof and your walls.
Solar, batteries and outages.
Is solar free?
No. Solar is not free, and no one can promise your electric bill will go away. Most homes with solar still pay the utility a fixed monthly charge. What you pay depends on your home, your usage, your rate plan and the equipment you choose. Read the guide.
Does solar work during a power outage?
Not on its own. Grid-tied inverters are required to shut off when the grid goes down, so panels without a battery stop powering your home. A battery with the right equipment and setup can keep power on. How much depends on the system. Read the guide.
Why does California shut off power on purpose?
During high wind and fire risk, the utilities may cut power to lines as a last resort, to lower the chance that wind topples lines and starts a fire. The CPUC calls these public safety power shutoffs. Read the guide.
Rates and rules.
What is NEM 3.0?
NEM 3.0 is California's current rule for how solar homes are credited for power they send back to the grid. Those credits are much lower than they used to be, so storing your own power for the evening matters more. The courts let it stand in 2026, so it is the rule going forward. Read the guide.
Which hours cost the most?
On the standard rate plans at PG&E, SCE and SDG&E, the hours from 4 to 9 p.m. are priced highest. All three also offer other plans, so check the plan name on your bill. Read the guide.
How much do California homes pay for power?
California homes paid 34.74 cents per kWh in June 2026, according to the EIA. The US average was 18.34 cents. Read the guide.
How long do I have to cancel a solar contract?
California gives you 3 days to cancel a solar contract, or 5 days if you're 65 or older. Read the CPUC's Solar Consumer Protection Guide before you sign. Read the guide.